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Need assistance? Our team is available Monday - Friday to help.
Size Chart
FAQs
📦 Product Information & Compatibility
1. How do I know if a product is compatible with my system?
Product specifications list connection type, size, material and pressure rating where applicable. If you’re unsure, contact our team with your requirements and we’ll help confirm compatibility before you order.
2. What details should I check before purchasing?
- Connection type
- Size / diameter
- Thread or fitting standard
- Pressure rating
- Material suitability for your application
If in doubt, speak to us. It’s always better to check first.
3. Are technical specifications provided?
Yes. Key technical details are listed on each product page. If you need additional information, just ask.
4. Do fittings include seals, gaskets or clamps?
Included components are listed within the product description. If something isn’t clearly stated, contact us and we’ll confirm.
🚚 Orders & Dispatch
1. When will my order be dispatched?
Orders placed before 2pm (Monday–Friday) are dispatched the same working day.
2. Do you deliver across the UK?
Yes. We deliver nationwide. Shipping costs are calculated at checkout.
3. Can I place large or repeat orders?
Yes. We support trade, bulk and repeat customers. Contact us for pricing and availability.
🔧 Technical Support & Trade Enquiries
1. Can someone help me choose the correct part?
Absolutely. We have a dedicated team available by phone and email who can assist with sizing, material selection and compatibility queries.
2. Do you offer trade accounts or volume pricing?
Yes. For trade or larger volume enquiries, please contact us directly to discuss pricing.
🔁 Returns & Aftercare
1. What is your returns policy?
Unused items can be returned within our stated returns period of 30 days if in original condition. Please refer to our Returns Policy for full details.
2. What if I ordered the wrong item?
Contact us as soon as possible and we’ll advise on the best solution.
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